DOWNLOAD: IsatPhone 2 User Manual
DOWNLOAD: IsatPhone 2 Quick Start Guide
Firmware Update
Latest Firmware 2.1: 1.00.13 correct as at October 2022
Latest Firmware 2.0: 2.00.03 correct as at October 2022
IsatPhone 2 is available in two models. The original IsatPhone 2 model has been available since 2014. The second model IsatPhone 2 (Model 2.1) was introduced in 2018.
Both models use different firmware versions, USB drivers and software tools. Please make sure to identify your correct IsatPhone 2 model before proceeding to download and install new files.
How do I identify the new IsatPhone 2 (Model 2.1)?
The new ‘Model: 2.1’ details are displayed on the outside of the phone’s packaging and on the CE label inside the handset. You can also identify the model by going to the ‘About’ menu setting of the handset.
To see your current version, turn on the phone then see MENU > SETTINGS > ABOUT (Keep scrolling down & you will see the word ABOUT)
The phone does not need to be outside for this.
How to firmware update your device:
Visit the below link and download the following files:
https://www.inmarsat.com/en/support-and-info/support/isatphone-2-support.html
- IsatPhone 2 USB drivers
- IsatPhone 2 Firmware (2.0 or 2.1)
- Firmware upgrade tool
Step 1
Install the USB Drivers onto your computer - Please Note this will only work on windows computers
Step 2:
Install the Firmware upgrade tool
Step 3:
Open the Firmware upgrade tool > Select the Pro Firmware > Plug in phone ensuring it has charge > start update.
If your computer can not recognize your device and the drivers have been installed, please try a different cable. Some cables are only built to supply charge and not data.